2019 New Portable External Battery Huge Capacity Power Bank 500000mAh Charger
500000mAh high capacity
100% Satisfaction guaranteed or Your money back.
US orders shipped from USA warehouse
All orders ship within 24 business hours.
Problems You May Encounter
-Question: Why haven't I received the package yet?
-Answer: There may be the following situations, please try one by one:
(1) Parcels for international shipments may be delayed, you can use the tracking number to contact the logistics company or the local post office.
(2) If it is inconvenience for you to collect the package in time, please contact the courier and ask for the location of your parcel.
If you don’t mind, you can also contact us and we will help you solve the problem.
-Question: Why does Power Bank have no print capacity(mAh)?
-Answer: If we printing capacity, the product can not be allowed to transport by the plane, we hope you can understand this.
-Question: Power Bank can't charge my phone?
-Answer: There may be the following situations, please try it one by one:
(1) The data line we provide is for charging the power bank.
(2) The first use requires charging the power bank for 10-12 hours.
(3) Replace a data cable.
(4) A power bank with a switch, so you need to open the switch before using.
-Question: How can the power bank’s emergency light work me?
-Answer: Try to double-clicking or long-pressing the switch until the power bank lights up.
-Question: Power Bank has died once I charge my phone. What should I do?
-Answer: Because our products are new, the first use requires charging the power bank for 10-12 hours. And please try to charging and using it for another few days. If still has the problem, please contact us.
-Question: Why does power bank electricity change from 100% to 80%?
-Answer: Because the product is new, it has virtual power. When you use it more often, you won't have this problem.
-Question: When charging a mobile phone, why does the LCD go out after a while?
-Answer: Because the product has energy-saving features, turning off can save power.
-Question: Why didn't anyone reply to my message?
-Answer: Because our customer service is in China, there is a jet lag between the customer and customer service, but we will reply you as soon as we seeing the news. (except weekends)
-Question: I am not satisfied with the product experience. What can you do for me?
-Answer: We are very sorry for the inconvenience caused. You can tell us the problem of the product. We will try our best to help you solve the problem. Before that, please don't leave negative feedback. Thank you for your understanding. I wish you good luck. Happy life.